KATTCARE Technician

Purpose of the Job Role

To provide on-site support and technical assistance to help ensure an efficient and awesome KATTCARE experience for the customer and ensure profitability for the company.

Reports To

KATTCARE Program Manager

Skills/Attributes Required

Practical and experienced in typical construction methods, mechanically minded, accurate, efficient, flexible. Willing to travel as needed. Able to prioritize and good attention to detail. Read and understand construction drawings. Ability to communicate with customers and their consultants or architects at the needed level of technical and engineering knowledge. Knowledgeable about industry standards (OSHA & ANSI), including local state regulations. Needs to portray the company brand in physical appearance and terminology used. Have a clear understanding of the products and systems Fixfast offers.

Education/Experience Required

Good at reading, writing, and speaking the English language.

Certifications/Licenses Required

Relevant Forklift licenses and man-up machine certification. Current driving license. Competent person training for personal safety equipment inspections and systems. OSHA 30hr course is preferred. Full COVID-19 Vaccination is required for this role.

Primary Responsibilities

To ensure that our customers are provided the support that they require and deserve and make it easy for them to do business with us.

Performance Objectives

To fulfill the Fixfast team’s promises in providing maximum reliability with minimum fuss to our customers.

Key Performance Indicators

KATTCARE Monthly Profit

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